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FAQ
Can I request a product that is not available in the store?
Absolutely! You can contact us via email or WhatsApp and provide us with the name or a picture of the product, and we will get it for you at the best possible price.
What is the shipping and delivery time?
We process orders within 1-3 business days, and delivery usually takes 4 to 12 business days depending on your location.
Can I return or exchange the product if I don’t like it?
Yes, you can request a return or exchange within 7 days of receiving the product, provided it is in its original condition.
How can I track my order status after purchase?
We provide you with a tracking link as soon as your order is shipped, so you can monitor the delivery status at any time.